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Norfolk Southern Overcharge Claim Form

Please complete the fields below to start the Claim process.
- Required fields are marked with *

* Nature Of Claim

Rate error
Duplicate payment
Over payment
Weight error
Prepaid vs collect dispute
Rule 11 vs through rate
Incorrect customer billed
Other

Contact Information

* Company Name:
* Remit to Address:
* City/State:
* Zip:
Federal Tax Id Number:
* Phone:
Fax:
E-mail:
Today's date:
Date Filed (ex: mm/dd/yyyy):
Internal Claim Number:

* Equipment

You may enter up to 20 entries below.
Freight Bill Number:                        or Car info:
Initial:  Number:
Shipment Date:
Claimed Amount For This Bill:

Total Claimed Amount

$0.00

Claim Description

Please provide a detailed description of the overcharge:

Attachment

Please provide supporting document (s) that will assist in the processing of your claim request.

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* Signature

The undersigned being unable to furnish original bill of lading and/or original paid freight bill account lost or destroyed hereby guarantees to protect the Norfolk Southern Corporation and any interest carrier against all loss, damage, cost, and attorney's fee which may result from payment of this claim without surrender of original documents.

The forgoing statement of facts is hereby certified as correct.
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