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Norfolk Southern Employment Frequently Asked Questions

How can I apply for a position with NS?
How do I create a profile?
I cannot log in to the system to apply.
How long until I am contacted after I’ve submitted an application.
I submitted my application but did not receive a confirmation email.
Can you send me an application?
I see more than one position that I am interested in, do I need to apply multiple times?
What is the current status of my application?
How do I update my application?

Job Opportunities

Can I search for all job opportunities without specifying any search criteria?
I don't see a job posted in my location.
What if I don't see a job I'm interested in?
I applied and am qualified for the position. Why wasn't I selected?
What are the requirements for employment at NS?
Do you complete background investigations on applicants?
What is involved in the Hair Collection for Drug Screening?


How can I apply for a position with NS?

To apply for a position at Norfolk Southern, you must create a profile and submit an on-line application through the NS Website at www.nscorp.com/careers.
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How do I create a profile?

To create a profile, enter your email address and your desired password into the login box on the Job Seekers Page. The system will prompt you to create a new profile when it recognizes you as a new user. If you do not have an email address, there are free email accounts available through Google, Hotmail, and Yahoo.
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I cannot log in to the system to apply.

Please verify that you are on the Job Seekers Page. If you are not on the Job Seekers Page, please select the link. If you are still unable to apply and are a new user, please create a profile.

Applicants often try to login at the NS Home Page which is the incorrect login area. You must go to the Job Seekers Page and use the login area there.
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How long until I am contacted after I’ve submitted an application.

We cannot provide a specific timeframe in which you will be contacted. You will receive a confirmation email when you have applied. It may be several months before you hear from Norfolk Southern. We will send all correspondence via email. All applicants will receive an email, letting them know the status of their application.
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I submitted my application but did not receive a confirmation email.

Please ensure the email address you have provided in your profile is correct. Also, check your email settings and spam folder to make sure the email was not flagged as spam. If you are unsure if you have previously submitted an application for a job posting, please note that the system will not allow you to apply for the same position twice so please try submitting again.
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Can you send me an application?

Unfortunately, Norfolk Southern cannot send you an application. At NS, we do not accept paper applications or resumes (e.g. faxes, emails, etc.). To apply, please visit the Job Seekers Page.
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I see more than one position that I am interested in, do I need to apply multiple times?

One application is sufficient. However, you may submit your application to any job you are interested in.
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What is the current status of my application?

Upon completion of the online application process, applicants receive a confirmation email. At this point, the application is submitted to the job(s) of your choice. You can see what positions you have currently applied for after logging in to the Job Seekers Page, but not the current status. It can take several months for NS to contact an applicant.

Applications are screened for the most competitive candidates to proceed to the next step in the process. All correspondence will be sent via email. All candidates will receive an email when their status changes.
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How do I update my application?

You may log in to change your application information at any time. Our recruiters will see the most updated version of your application regardless of whether or not you have already submitted your application for a position. Log in to your profile on the Job Seekers Page and update the information you wish to change.
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Job Opportunities

Can I search for all job opportunities without specifying any search criteria?

Yes. If you do not specify any criteria the system will display all current job openings.
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I don't see a job posted in my location.

NS posts positions as they become available. If you do not see the location you are interested in, we currently do not have any available jobs in that location. Our website is updated on a daily basis, so check back regularly for new postings.
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What if I don't see a job I'm interested in?

If you do not see a position of interest, you can register for our job agent by submitting your application for:  I do not see an opening I am interested in but I want to sign up for the job agent.

This allows you to complete your application and to specify criteria to receive notifications automatically through our system for positions that are posted that meet your specifications.  If one becomes available, you would then need to re-access our system as a return user from the Job Seekers Page to submit your application for any positions of interest.
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I applied and am qualified for the position. Why wasn't I selected?

You may be competing with hundreds of other competitive candidates. Applications are screened for the most competitive candidates and those select few are invited to proceed to the next step in the process.
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What are the requirements for employment at NS?

You must be 18 years of age to work for Norfolk Southern. Other basic qualifications are included in the job posting. To learn more, review the jobs listed on the Job Seekers Page.
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Do you complete background investigations on applicants?

Background checks are only initiated AFTER you have been extended a conditional job offer. We will also conduct a physical and drug screens (urinalysis and hair collection) once a job offer has been extended.
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What is involved in the Hair Collection for Drug Screening?

NS uses a hair test for illegal drugs in its employment application process. Please note that it will be necessary for you to provide a hair specimen for this test, which will test for illegal or illicit drug use in the past 90 days. Hair specimens can be collected from either the head or body and can be taken from several locations to get the required amount necessary for testing. Studies indicate that the head hair grows an average of 1/2 inch per month. You will not be able to progress an application for employment unless you are able to provide an adequate hair specimen for testing.
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