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Principles & Philosophy
We define diversity as the collective mixture of similarities and differences that impact our work force, workplace and marketplace. Managing diversity is a continuous process to recognize, cultivate and use all the best talents of our employees so that NS can achieve its vision to be the safest, most customer-focused and successful transportation company in the world. Diversity produces better business outcomes by using everyone’s talents and perspectives to improve service and the bottom line. The Norfolk Southern team follows four principles of diversity:
A Message from the CEO
Diversity supports and improves safety, service and operational excellence as we become the best transportation company in the world. Diversity helps make Norfolk Southern the employer of choice and the transportation provider of choice. It can increase job satisfaction and creativity, help customers and others recognize our quality, and improve our bottom line. Some people think of diversity as having to do only with race, gender, religion and nationality. But it goes far beyond that to define the perspectives that we all bring to our jobs. At Norfolk Southern, diversity impacts not just our work force, but also our workplace and marketplace. Increasingly, our company performs on a world stage, and in this highly competitive environment we need to keep a broad range of opinions and outlooks if we are to deliver for our shareholders, shippers and employees. What I ask of everyone at Norfolk Southern in regard to diversity is simple: As you go about your daily activities, ask yourself how you can use diversity to achieve better business outcomes. Keep diversity in mind as you form problem-solving teams, and use it as a tool as you identify opportunities, develop objectives and execute our business plans. Join me in using diversity to help us realize our vision to be the safest, most customer-focused and successful transportation company in the world. Wick Moorman Watch a video featuring Wick Moorman on Diversity |
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Diversity at Norfolk Southern focuses on advancing our business goals and objectives through best utilization of our employees. We believe all employees share certain similarities and have unique differences which when effectively leveraged add strength to our organization. 
At Norfolk Southern, diversity is a key to our future success. 
