Frequent Contacts Related to Short Lines

Accounting
Car Accounting (car hire) - (404) 529-1011, 1171
Handling Line Accounting - (404) 526-1271
Haulage Accounting - (404) 529-1192
ISS Accounting Questions - (404) 527-3494
Switch Carrier Accounting - (404) 582-6383
Overchange Claims – (404) 529-1794

Operations Service & Support (OSS)
Advanced Consists, Waybill Data, Car/Locomotive Location, Data Quality and Car Ordering
(800) 898-4296

OSS Contacts by Region

Clearances
(404) 529-1744

Requirements for Shipping Locomotives

Correcting/Submitting Bill of Lading
(800) 854-2780
(757) 823-5287

Electronic Commerce
(800) 235-5551 or
E-mail e-commerce at echelp@nscorp.com

Environmental Spills
(540) 981-4059 24 hours, 7 days a week

Roger Bennett, Director Mid-Atlantic Region
(717) 541-2230

Jason Reiner, Director Southern Region
(404) 529-1850

NS Police
(800) 453-2530
24 hours, 7 days a week

Sales/Marketing