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In observance of the Thanksgiving Holiday, Norfolk Southern will curtail (non-intermodal) freight operations beginning 7:00 A.M. on Thursday, November 26, 2009 and resume full operations at 7:00 A.M. on Friday, November 27. Interline gateways will remain open for traffic delivered from connecting carriers and passenger trains will continue to operate through the Holiday. Customers with critical shipments, particularly unit trains, where customer operations will continue through the holiday, should contact their Customer Service or Marketing Representative regarding service requirements. Where local service (set/pull) will be required through the holiday period or for questions regarding specific shipments, customers are encouraged to contact their Central Yard Operations or Customer Service representative. Customer Service - 800 635.5768 |
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Metals & Construction
The Metals & Construction Marketing team is dedicated to providing superior service to our customers. With the responsibility of providing all-rail transportation of iron & steel products, machinery, aggregates, miscellaneous construction materials, and scrap metals, our team strives to exceed the high satisfaction and quality assurance standards NS customers have come to expect. Through a broad network stretching across 22 states in the eastern US, Norfolk Southern is able to offer customers access to 37 integrated and mini mills, 70 transload facilities, more than 50 steel processors, and 150 scrap metal locations, which has enabled our company to become a transportation leader in the steel industry. Additionally, we serve 67 quarries, 30 aggregate distribution yards, and 15 cement facilities to meet the needs of the diverse construction market. Sufficient equipment supply is another area of focus at Norfolk Southern, and, with more than 20,000 cars in the Metals & Construction fleet, there is plenty of capacity available to meet our customers’ needs. Serving shippers and receivers of: New CustomersClick here for our Customer Reference Guide. accessNSDirectoriesAnnouncementsWe at Norfolk Southern continue to look for ways to better serve our customers. The customer’s need for competitive and available rates is an area we plan to improve in the commoditized Recyclable Metals and Substitutes market. To address this issue we have earnestly worked to provide competitive rates in our public quote. Read more here.
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