Nov. 6, 2009 - Thanksgiving Holiday Operations

In observance of the Thanksgiving Holiday, Norfolk Southern will curtail (non-intermodal) freight operations beginning 7:00 A.M. on Thursday, November 26, 2009 and resume full operations at 7:00 A.M. on Friday, November 27. Interline gateways will remain open for traffic delivered from connecting carriers and passenger trains will continue to operate through the Holiday.

Customers with critical shipments, particularly unit trains, where customer operations will continue through the holiday, should contact their Customer Service or Marketing Representative regarding service requirements.

Where local service (set/pull) will be required through the holiday period or for questions regarding specific shipments, customers are encouraged to contact their Central Yard Operations or Customer Service representative.

Customer Service - 800 635.5768
Central Yard Operations - 800 898.4296

Introduction

The Thoroughbred of Transportation Delivers Horse Power

At Norfolk Southern, coal is our specialty. For more than 100 years, we have linked an energy-hungry world with its vital resources. In that time, we've developed an expertise in sourcing, blending and moving the highest quality steam and metallurgical coal in the world.

We haul coal to all-rail destinations throughout North America, either on our rail lines or in concert with connecting carriers. We also haul coal to rail transfer facilities on the East and Gulf Coasts, the Great Lakes, and the Inland Waterway for further movement by barge or vessel, as well as to transfer facilities served by truck. Among these locations is our own Lamberts Point Pier 6 in Norfolk, Virginia, home of the largest and fastest coal loading pier in the Northern Hemisphere.

Our constant upgrading and updating of equipment, facilities and track assure you of reliable, continuous service.

Although we at Norfolk Southern like doing business face-to-face, we want you to have on hand this ready resource of information about our services and the names of those Norfolk Southern people who can help you.

And to make this site as useful as possible for you, we've added detailed maps, a directory of coal operations, and a listing of Norfolk Southern coal-selling agents, among other things.

At Norfolk Southern, all of us have our sights set squarely on a vision — be the safest, most customer-focused and successful transportation company in the world.

Every day, we move toward that vision with Horse Power.