Nov. 6, 2009 - Thanksgiving Holiday Operations

In observance of the Thanksgiving Holiday, Norfolk Southern will curtail (non-intermodal) freight operations beginning 7:00 A.M. on Thursday, November 26, 2009 and resume full operations at 7:00 A.M. on Friday, November 27. Interline gateways will remain open for traffic delivered from connecting carriers and passenger trains will continue to operate through the Holiday.

Customers with critical shipments, particularly unit trains, where customer operations will continue through the holiday, should contact their Customer Service or Marketing Representative regarding service requirements.

Where local service (set/pull) will be required through the holiday period or for questions regarding specific shipments, customers are encouraged to contact their Central Yard Operations or Customer Service representative.

Customer Service - 800 635.5768
Central Yard Operations - 800 898.4296

Environmental Awareness

By the very nature of our business, we take our corporate citizenship seriously. We have a high profile in all of our communities, and our business relies on good relationships with the major industries of each community we serve.

Our greatest power to move forward lies in the minds, hearts and hands of our employees, each acting as a crusader for conservation and a cleaner environment.

Our environmental policy requires every employee to understand and comply with environmental requirements on the job. Public agencies and the affected public are to be informed of any incident with the potential to cause environmental harm.

Cooperation is given to all governmental/environmental authorities. All laws and regulations related to protecting the environment and transporting environmentally sensitive materials are to be complied with in full.

Look to Norfolk Southern to deliver tomorrow's high-technology, high efficiency rail transport, riding on parallel tracks of economic strength and environmental awareness.