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Nov. 6, 2009 - Thanksgiving Holiday Operations

In observance of the Thanksgiving Holiday, Norfolk Southern will curtail (non-intermodal) freight operations beginning 7:00 A.M. on Thursday, November 26, 2009 and resume full operations at 7:00 A.M. on Friday, November 27. Interline gateways will remain open for traffic delivered from connecting carriers and passenger trains will continue to operate through the Holiday.

Customers with critical shipments, particularly unit trains, where customer operations will continue through the holiday, should contact their Customer Service or Marketing Representative regarding service requirements.

Where local service (set/pull) will be required through the holiday period or for questions regarding specific shipments, customers are encouraged to contact their Central Yard Operations or Customer Service representative.

Customer Service - 800 635.5768
Central Yard Operations - 800 898.4296

Fuel Surcharge News
Effective April 1, 2007, Norfolk Southern will discontinue assessing fuel surcharges on its local (non-intermodal) public rates. Future adjustments to public prices will reflect ongoing market conditions. In this regard, current local (non-intermodal) public prices will be adjusted downward by one percent effective April 1.
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