Who to Call
All Emergencies: (800) 453-2530Customers
National Customer Service Center: (800) 635-5768General Public
Crossing Gates/Signals/Rough Crossings: (800) 453-2530
Environmental Spills: (800) 453-2530
Environmental Questions: (540) 981-4059
Quiet Zone Information: (540) 981-5781
Shareholders
Earnings report, dividend payment dates, stock transfers, direct deposit of dividends, and address changes for stockholders: (800) 531-6757Employees
Internal Audit Hotline: (800) 732-9279
Mainframe and Wide Area Network computer problems: (404) 529-1527, Bell or microwave