General Information

Norfolk Southern Intermodal	Intermodal Department Three Commercial Place Norfolk, VA 23510 757-629-2600 Email: webmail@nscorp.com
Intermodal Newsletters	Email: IMNews@nscorp.com
Rate requests please use e*price in accessNS	Phone: (757) 533-4953 or (757) 533-4934 Fax: (800) 342-6788 Domestic Pricing Contact Information
Rate matrices Domestic International	Domestic Pricing Contact Information International Pricing Contact Information
	Phone: (800) 235-5551 Email: echelp@nscorp.com
Domestic Container Programs	Chuck Spraker Manager Market Development Phone: (757) 629-2621 Email: Chuck.Spraker@nscorp.com Ryan Nickerson Manager Intermodal Yield Phone: (757) 533-4936 Email: Ryan.Nickerson@nscorp.com
EDI Hotline	Phone: (800) 854-2780
Storage Issues	Phone: (800) 497-2919
Credit Services	Phone: (540) 981-4043 Phone: (540) 981-4662 Phone: (540) 981-4665 Fax: (540) 981-4661
Revenue Accounting Customer Services (RACS)	Phone: (404) 529-1302
Damage Prevention	Phone: (800) 742-6313
Freight Claims	Phone: (800) 742-6315
Police Communication Center Reporting Railroad Emergencies	Phone: (800) 453-2530