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Privacy Practices

NS health plans

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If you are a participant in or a beneficiary of one or more of the following NS health plans, you are entitled to certain rights and protections under the Health Insurance Portability and Accountability Act of 1996:

  • Norfolk Southern Corporation ChoicePlus Benefits Plan
  • Norfolk Southern Medical Plan for Retirees and LTD Participants
  • Norfolk Southern Corporation Special Medical Care Plan
  • Norfolk Southern Corporation Medical Case Management Plan
  • Norfolk Southern Corporation Drug and Alcohol Rehabilitation Service Program (“DARS”)

For complete info on HIPAA privacy procedures:

Download PDF 32.9 KB

For more information:

Assistant Vice President Human Resource Services 
Norfolk Southern Corporation 
Three Commercial Place 
Norfolk VA 23510-2191
1-800-267-3313