Please be advised that due to crane availability, outbound shipments at the New Orleans Intermodal Facility will be delayed at origin. We are diligently working to return the crane to service and anticipate repairs to be completed no later than Monday, February 17, 2020.
All inbound shipments moving to New Orleans will experience grounding delays; however, shipments currently grounded at the facility are available for outgate.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize accessNS or ExpressNSTM for information concerning their shipments.