Please be advised that a train derailment has been reported near South Bend, IN. Norfolk Southern personnel are enroute to assess the severity of the derailment and to begin making necessary repairs. No Intermodal shipments were directly impacted by the derailment; however, all trains operating between Chicago and the Northeast will incur delays to transit and availability as a result. We will provide updates as information becomes available.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS for information concerning their shipments.