Train service has been restored following Sunday’s derailment near Pittsburgh, PA, and all trains will return to their normal scheduled routes beginning tomorrow. However, delays are expected through the derailment site over the next 24 hours due to speed restrictions and track inspections.
We are actively working to advance delayed shipments and customers should expect availability delays on shipments moving between Chicago and the Northeast and Kansas City/St. Louis and the Northeast, over the next 72 hours. To help maintain fluid operations at our Intermodal facilities we ask that customers make every attempt to pull shipments as soon as they are made available.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919.