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Service Disruption near Harrisburg, PA

Feb 22, 2021

A derailment of an intermodal train has been reported near Harrisburg, PA resulting in the blockage of both main lines.  Norfolk Southern personnel are onsite and have begun damage assessments.  Customers should expect transit and availability delays of at least 24 hours on shipments moving in the following lanes.

  • Northeast <> Chicago
  • Northeast <> Kansas City
  • Northeast <> St. Louis

Customers with shipments involved in the derailment will receive notification from our Intermodal Customer Service team.  Additional updates will be provided as information is made available.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize accessNS and ExpressNSTM for information concerning their shipments.