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Service Disruption near Harrisburg, PA – Update

Feb 23, 2021

Repairs continue following yesterday’s Intermodal train derailment near Harrisburg, PA. The derailed equipment now has been cleared form both main lines. Main line 2 is estimated to return to service by 22:00 EST tonight, February 23rd. Main line 1 is expected to return to service late morning tomorrow, February 24th. Customers should expect transit and availability delays between 24 and 48 hours on shipments moving in the following lanes:

  • Northeast <> Chicago
  • Northeast <> Kansas City
  • Northeast <> St. Louis

Customers with shipments involved in the derailment will continue to receive notifications from our Intermodal Customer Service team as updates are made available.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize accessNS and ExpressNSTM for information concerning their shipments.