Please be advised that a derailment has occurred near Erail, NJ which is impacting train service to and from Erail. Customers with shipments involved in the derailment will receive notification from our Intermodal Customer Service team. Updates will be provided as information is made available.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.