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Service Disruption Near Amherst, OH

Dec 02, 2020


Please be advised that a derailment has been reported near Amherst, OH approximately 20 miles west of Cleveland, resulting in the blockage of both main lines.  Norfolk Southern personnel are onsite and have begun damage assessments. 

No intermodal shipments were involved in the derailment.  We are actively exploring detour options; however, customers should expect transit and availability delays of up to 36 hours on shipments moving in the following lanes:

  • Chicago <> Cleveland
  • Chicago <> Northeast Locations
  • Chicago <> Pittsburgh
  • Chicago <> Toledo
  • Detroit <> Eastern Ports
  • Kansas City <> Northeast Locations
  • St. Louis <> Northeast Locations

We will provide updates as information is made available.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.