Train service has been restored following Friday’s derailment near Altoona, PA. Transit and availability delays should be expected on all shipments moving between Chicago and the Northeast and Kansas City/St. Louis and the Northeast over the next 12-24 hours due to speed restrictions, track inspections, and residual congestion.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.