Train service has been restored to both main lines near Amherst, OH following the train derailment reported yesterday.
During the main line outage detours via Mansfield, OH and Vermilion, OH were utilized to mitigate delays for several trains. The last trains to utilize these detours have departed the region and service from this point will resume normal routes.
Customers may experience delays over the next 48 hours due to residual congestion on shipments moving in the following lanes:
- Chicago <> Cleveland
- Chicago <> Northeast Locations
- Chicago <> Pittsburgh
- Chicago <> Toledo
- Detroit <> Eastern Ports
- Kansas City <> Northeast Locations
- St. Louis <> Northeast Locations
- Columbus <> Northeast Locations
- Cincinnati <> Northeast Locations
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.