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Service Disruption at Roanoke, VA

Dec 16, 2020


A derailment has been reported in Roanoke, VA resulting in the blockage of both main lines.

No intermodal shipments were directly involved in the derailment. However, as we explore detour options, intermodal customers should expect transit and availability delays on shipments moving in the following routes:

  • Norfolk <> All Locations
  • Rossville <> Northeast Locations
  • Charlotte <> Chicago
  • Greensboro <> Chicago

Updates will be provided as information is made available.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.