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Service Disruption at Roanoke, VA – Service Restored

Dec 18, 2020


Service has been restored to both main lines in Roanoke, VA following the train derailment reported on Wednesday, December 16th.  

Minimal delays are expected through the derailment site over the next 24 hours due to residual congestion.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.