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Service Disruption at Greenville, SC

Dec 08, 2020


A derailment of intermodal train 238-07 has occurred in the Greenville, SC yard resulting in blocked access on main line 2. While main line 1 was temporarily obstructed, it has been cleared providing a route through.

Customers should expect mild delays on shipments moving into and out of southeast markets resulting from congestion near the derailment site.

Customers with shipments involved in the derailment will receive notification from our Intermodal Customer Service team. Additional updates will be provided as information is made available.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.