On April 19th and 20th NS hosted a series of local drayage town halls to raise awareness that over the course of the next month significant changes in operations will take place at the NS Rossville Intermodal terminal to optimize stack operations at the facility. One key component of these changes is the brand-new appointment system designed to streamline international container pickup and drop off.

Beginning May 3rd drivers with international traffic will be required to make an appointment to enter the Rossville facility. The appointment system, developed in partnership with Blume Global, will require signup via the Blume registration website prior to utilizing the platform. This site can be accessed at the link below: https://apps.blumesolutions.com/signup

Additional dates and in-depth details of the optimized stack operational improvements at Rossville can be found via the following link: http://www.nscorp.com/content/nscorp/en/shipping-options/intermodal/Rossville-Optimized-Stack-Operations.html

For assistance with registration and usage of the appointment platform users should call or email Blume Global using the contact information below: Phone: 1-510-884-3000 Email: support@blumeglobal.com

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNS+TM for information concerning their shipments.