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Phone System Intermittent Issue Transferring to Agent

Apr 26, 2016

 

We are currently experiencing intermittent issues with transferring calls to our customer service agents. We are working diligently to correct this issue but have not been provided with a timeframe for resolution.  While the issue is being addressed, Customer Service may also be reached by emailing imtrafficdelivery@nscorp.com.

We regret any inconvenience this issue is causing our customers and will provide an update as soon as the issue has been resolved.

Please contact Intermodal Customer Service at 800-497-2919 for any additional information or logon to accessNS for shipment updates.