Skip to main content

NS International Ingate Closures – Charleston Destination Extension

Nov 24, 2020


Due to congestion at the Charleston facility, we will extend the NS International ingate closure time period previously announced on Service Alert 202 issued on Thursday, November 19th.

International ingate closures at Austell, Charlotte, and Memphis for containers billed to destination Charleston will be extended an additional 24 hours. New ingate re-open times are listed below.

Charleston Destination – NS International Ingate Closures
due to Thanksgiving Day Port Closure

Ingate Closure Location

Ingate Closure


NEW Ingate Re-Open


00:02 Tuesday – 11/24/2020

00:02 Thursday – 11/26/2020


11:01 Monday – 11/23/2020

11:01 Wednesday – 11/25/2020


18:01 Monday – 11/23/2020

18:01 Wednesday – 11/25/2020

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.