Please be advised that beginning tomorrow Tuesday, July 18th, trains 21T (Northeast to Kansas City) and 224 (Southeast to Kansas City) will incur availability delays of up to 8 hours. The delays are a result of roadway repairs taking place at the Kansas City terminal and are expected through Saturday, July 22nd.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.
Please contact Intermodal Customer Service at 800-497-2919 for any additional information.