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Jacksonville Power Outage

Sep 14, 2017


Please be advised that the Jacksonville Intermodal facility is currently without electricity due to the impacts of Hurricane Irma. While on the facility drivers should exercise extra caution, move at reduced speeds, and be vigilant of other activity on the facility.  

As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.