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Jacksonville Domestic Shipment Restrictions & Empty EMP Ingate Closure

Nov 23, 2021


Effective at 00:01am tomorrow, Wednesday, November 24th, the Jacksonville Intermodal facility will implement the following temporary actions aimed at easing congestion throughout the facility:

  • Ingate restrictions at Jacksonville on Domestic shipments billed to all destinations
  • Ingate restrictions at all origin terminals for local Domestic shipments billed to Jacksonville
  • Ingate closure at Jacksonville to all empty EMP returns

Empty EMP returns will be accepted again at the Jacksonville terminal beginning at 00:01 on Thursday, November 25th.

Additional information on the restrictions will be provided in an upcoming Customer Advisory.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.