Flooding has been reported at the NS mainline near Hannibal, MO affecting rail traffic moving between Decatur and Kansas City. As a result, shipments moving between Kansas City and the Northeast will be diverted thru St. Louis. Customers should anticipate transit and availability delays of 8-12 hours between Kansas City and the Northeast for the next 14 days.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.