We are currently experiencing lift machine-related challenges preventing live lifts and flips at our Detroit Livernois facility. Drivers needing a live lift or flip should delay visiting the facility until 1800 local time today, when the necessary equipment to perform these actions is expected to be back in service.
As Detroit is a wheeled facility, drivers picking up or dropping off a container on chassis will not be affected by these challenges.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.