Skip to main content

Chicago 47th Gate Delays

Dec 08, 2020

 

Drivers are currently experiencing longer than usual gate queues at our Chicago 47th St facility. While we work through some unforeseen challenges with the Automated Gate System implementation which went into production on November 18th, 2020, delays at the ingate and outgate are expected. 

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.