The International stack at our Chicago (Landers) Intermodal facility is currently challenged with a high number of units on terminal, nearing the main stack’s capacity. As a result, increased driver dwell for drivers ingating and/or outgating International containers may occur.
While we are diligently working to resume normal operations, customers are strongly encouraged to outgate shipments from the Landers facility.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.