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Calumet & Jacksonville to Charlotte Temporary Local Ingate Closures

Jan 05, 2021

Due to operational necessity, at 11:00pm local time tonight, January 5th, ingates at both Calumet & Jacksonville will close to domestic shipments locally billed to Charlotte.   

Interline shipments, international containers, and shipments billed to other destinations will continue to be allowed to ingate at both Calumet & Jacksonville. 

We will communicate reopening plans in a future service alert.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.