To request freight credit from Norfolk Southern:
- Download the NS Credit Application.
- Complete all required fields on the application.
- Review the terms and conditions on page 3 of the application.
- Return the completed and signed application via email at firstname.lastname@example.org or fax at 404-879-3650.
If you have previously established credit with NS and have not shipped in the past 12 months, a new credit application may be necessary.
Customers without credit should contact NS Revenue Accounting via email at CRCASH@NSCORP.COM to arrange prepayment.