To request freight credit from Norfolk Southern:
- Access the online NS Credit Application.
- Complete all required fields on the application.
- Review the terms and conditions of the Agreement of the application.
- Sign and submit the application online. You will receive a copy by email.
If you have previously established credit with NS and have not shipped in the past 12 months, a new credit application may be necessary.
Customers without credit should contact The Cash Application Group at CashAppDL@NSCORP.COM to arrange prepayment.