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eFreightBill - Manage Your Account Online

Browse eFreightBill - Manage Your Account Online

Norfolk Southern customers can conduct a variety of freight billing applications through accessNS:

  • View account summaries
  • Create customized spreadsheets
  • View, print, and email freight invoices
  • View, print, and email demurrage detail
  • View and print bills of lading for traffic originating on NS
  • Dispute bills online

Log into accessNS to manage your account online and sign up for eFreightBill.

Billing Question Phone Numbers

Agriculture, Consumer Products and Government
Freight Bills - 404-529-1931
Rate/Division - 404-582-6296

Automotive
Freight Bills - 404-529-1137
Rate/Division - 404-582-4571

Chemicals
Freight Bills - 404-529-1956
Rate/Division - 404-529-1483

Coal
Freight Bills - 404-529-1141
Rate/Division - 404-529-1026

Construction Materials
Freight Bills - 404-529-2160
Rate/Division - 404-529-1486

Intermodal
Freight Bills - 404-529-1123
Rate/Division - 404-529-2040

Metals
Freight Bills - 404-529-2160
Rate/Division - 404-529-1486

Paper, Clay and Forest Products
Freight Bills - 404-529-1012
Rate/Division - 404-529-1485