Intermodal Credit Card refund requests should be submitted via Overcharge Claim.
Please direct questions regarding the credit card refund process to IntermodalRefunds@nscorp.com.
To request a refund/allowance, contact Contract Compliance:
Mail:
Manager Contract Compliance
Norfolk Southern Corporation
1200 Peachtree St. N.E. - Box 183
Atlanta, Ga. 30309
Fax:
404-582-3875
E-Mail:
Contacts
Direct questions concerning a refund/allowance or the status of a request for payment to:
Laura Wolf
Manager Contract Compliance
404-582-6422
For all commodities and contract refunds:
Megan Igwonobe
404-529-1545
Jerani Hodges
404-529-2201