Skip to main content

Short Line Integration

Browse Short Line Integration

Norfolk Southern works with short line partners to ensure high levels of customer service and eliminate reporting errors for the following events:

  • Interchange Receipts
  • Interchange Deliveries
  • Actual placements
  • Releases
  • Constructive Placements *
  • Pulls or Initial Departures
  • Bad Orders (To/From)
  • Arrivals at Final Destinations*
  • Holds (To/From)
  • Intermediate Arrivals *
  • Departures *
  • Ramps
  • De-ramps
  • In-gates (HHAR and HIGT)
  • Out-gates (HADR and HOGT)
  • Notified Destination Party *
  • Interchanges To/From TRUK

* Credit-only events—railroads receive credit when they report these events but NS does not charge if these events are missing.

Short Line Timeliness Standards

NS maintains the following timeliness standards for short lines:

Event Type Standard Goal

Releases

6 hours

90%

Pulls and Placements

6 hours

85%

Arrivals and Departures

6 hours

90%

Interchanges

4 hours

80%

All other Events

6 hours

80%