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Pay Bills Online

Browse Pay Bills Online

Norfolk Southern offers the convenience of paying rental charges online with the use of a credit card or automatic withdrawal from bank accounts.

You can make payments online for non-freight invoices, including leases, easements, grade crossing projects, property damage, scrap, and sales if your invoice has a “remit payment to” address of P.O. Box 71209 Charlotte, NC 28272-1209.

Pay your bills via ACH

To view your invoices online and pay via ACH, please register at our customer portals:

Norfolk Southern:

Pay bills with your credit card

Provide the following information:

  • Customer number
  • Invoice number
  • Invoice dollar amount
  • Contact name
  • Phone
  • E-mail


If you have invoicing questions, direct them to Collections Coordinator at 404-979-5166 or