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Pay Bills Online

Browse Pay Bills Online

Norfolk Southern offers the convenience of paying rental charges online with the use of a credit card or automatic withdrawal from bank accounts.

Pay bills with your credit card.

You can make one-time payments online for non-freight invoices, including leases, easements, grade crossing projects, property damage, scrap, and sales if your invoice has a “remit payment to” address of P.O. Box 71209 Charlotte, NC 28272-1209.

Provide the following information:

  • Customer number
  • Invoice number
  • Invoice dollar amount
  • Contact name
  • Phone
  • E-mail

Set up automatic bill pay.

If you make recurring monthly, quarterly, or annual payments of the same amount, you can set up automatic bill pay by providing the following information:

  • Name on account
  • Account number
  • Daytime phone number
  • E-mail address
  • Name on credit card
  • Credit card number
  • Expiration date
  • Signature

E-mail this information to


If you have invoicing questions, direct them to Collections Coordinator at 404-979-5166 or