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Media Advisory - Norfolk Southern Family Assistance Center to close January 18

Jan 16, 2019

Norfolk Southern’s Family Assistance Center will continue to operate through Friday, Jan. 18 to address the needs of residents and businesses affected by the Jan. 6 train derailment in Bartow.

Norfolk Southern is compensating affected members of the community for their inconvenience and out-of-pocket expenses. Affected residents should bring a driver’s license or other proof of residence, as well as receipts for expenses in order to receive compensation.

LOCATION: Jefferson County Emergency Services
ADDRESS: 1841 Highway 24 W., Louisville, Ga. 30434

Tuesday, Jan. 15: 10a.m. - 8 p.m.

Wednesday, Jan. 16: 9 a.m. - 6 p.m.

Thursday Jan. 17, 9 a.m. - 6 p.m.

Friday, Jan. 18, 9 a.m. - noon

PHONE: 800-230-7049

After 12 p.m. Friday, individuals who were evacuated and unable to come to the center, can set up an appointment by calling Ken Conleay at 478-749-6073.

Media Inquiries: 404-420-4444 or