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Media Contacts

Norfolk Southern’s media relations staff will respond to news media inquiries at any time.

Contact the appropriate representative for questions concerning the states listed.

You can contact us by cell phone or text message. Email addresses are provided, but for the quickest response, please call.

Jon Glass


Manager Public Relations
757-629-2789 
757-663-6946 mobile
jonathan.glass@nscorp.com

State Coverage:

Connecticut
Delaware
Indiana
Kentucky
Maine
Maryland
Massachusetts
Michigan
New Hampshire
New Jersey
New York
Ohio
Pennsylvania
Rhode Island
Vermont
West Virginia
Wisconsin

Susan Terpay


Director Public Relations
757-823-5204 
757-615-0639 mobile
susan.terpay@nscorp.com

State Coverage:

Alabama
D.C.
Florida
Georgia
Illinois
Iowa
Louisiana
Mississippi
Missouri
North Carolina
South Carolina
Tennessee
Texas
Virginia

Tom Werner


Vice President Corporate Communications and Chief Sustainability Officer
757-629-2710
tom.werner@nscorp.com

STATE FACT SHEETS

Learn more about the states that NS covers.

After hours

Evenings, holidays, and weekends, inquire about derailments and other operating matters  through NS' Police Communications Center at 800-453-2530. PCC operates around the clock, providing centralized communications for the railroad.