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Shareholder Services

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Norfolk Southern is dedicated to serving its shareowners. On this page, you can find links to commonly requested documents, information on our INVESTORS CHOICE Plan, and shareholder contacts. For assistance with most services related to stock ownership, contact American Stock Transfer & Trust Company, LLC (AST) at 877-864-4750.

The following are ways to become a shareholder of Norfolk Southern Corporation:


Norfolk Southern Corporation and transfer agent, Equiniti Trust Company, LLC, offer the INVESTORS CHOICE Plan for investors wishing to purchase or sell Norfolk Southern Corporation Common Stock. This plan is available to both present shareholders of record as well as to individual investors wishing to make an initial purchase of Norfolk Southern Corporation Common Stock. Once enrolled in the Plan you can invest cash dividends when paid and make optional cash investments simply and conveniently. To get involved in the INVESTORS CHOICE Plan, contact AST at 877-864-4750 or choose the link below to be taken to the plan materials on AST’s website.


Other Options

You can invest in the common stock of Norfolk Southern through many financial institutions, such as full-service brokers, discount brokers and online brokers. Minimums, fees and other terms vary. Consult your local listings or financial advisor for more information.

Investors FAQs

Transfer Agent

Shareholder Contacts