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Corporate Profile

Description of Business

Norfolk Southern Corporation is one of the nation’s premier transportation companies. Its Norfolk Southern Railway subsidiary operates approximately 20,000 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern operates the most extensive intermodal network in the East and is a major transporter of coal and industrial products.

Board of Directors

T. D. Bell, Jr.
E. B. Bowles
R. A. Bradway
W. G. Bush
D. A. Carp
K. N. Horn
B. M. Joyce
S. F. Leer
M. D. Lockhart
C. W. Moorman
M. H. Nesbitt
J. R. Thompson

Senior Officers

Charles W. Moorman
Chairman and Chief Executive Officer

James A. Squires
President

Deb H. Butler
Executive Vice President Planning and Chief Information Officer

Cindy C. Earhart
Executive Vice President Administration

James A. Hixon
Executive Vice President Law and Corporate Relations

Mark D. Manion
Executive Vice President and Chief Operating Officer

Donald W. Seale
Executive Vice President and Chief Marketing Officer

Marta R. Stewart
Executive Vice President Finance and Chief Financial Officer

Facilities Served

General warehouses/distribution centers 382
Active coal-loading facilities 159
Bulk transfer facilities 117
Power generation plants served 86
Paper mills 76
Steel mills and processing facilities 75
Metals distribution centers 64
Lumber reload centers 58
Intermodal terminals 49
Paper distribution centers 34
Auto distribution facilities 33
Coal and iron ore transload facilities 28
Auto assembly plants 26
Triple Crown Service terminals 13
Vehicle service centers 4
Just-in-time rail auto parts center 3

Norfolk Southern serves every major port on the East Coast between New York City and Jacksonville, Fla., and multiple private terminals; the Gulf ports of Mobile, Ala., New Orleans and St. Bernard; Great Lakes ports; and numerous river ports.

Major Rail Classification Yards

Allentown, Pa.
Atlanta, Ga.
Baltimore, Md.
Bellevue, Ohio
Birmingham, Ala.
Buffalo, N.Y.
Chattanooga, Tenn.
Chicago, Ill.
Cincinnati, Ohio
Cleveland, Ohio
Columbus, Ohio
Conway, Pa.
Decatur, Ill.
Detroit, Mich.
Enola, Pa.
Elkhart, Ind.
Fort Wayne, Ind.
Harrisburg, Pa.
Kansas City. Mo.
Knoxville, Tenn.
Linwood, N.C.
Louisville, Ky.
Macon, Ga.
New Orleans, La.
Norfolk, Va.
Roanoke, Va.
Sheffield, Ala.
St. Louis, Mo.
Toledo, Ohio

Locomotive Shops

Juniata, Altoona, Pa.
Bellevue, Ohio
Chattanooga, Tenn.
Conway, Pa.
Enola, Pa.
Roanoke, Va.
Elkhart, Ind.
Shaffers Crossing, Roanoke, Va.

Other Major Installations

Atlanta, Ga.
Operations and Service Support Center
Crew Management Center
Eastern, Northern, and Western Regions’ operations offices
National Customer Service Center
Police Communications Center (800) 453-2530

McDonough, Ga.
Training Center

Norfolk, Va.
Lamberts Point coal transload facility

Plant and Equipment

Miles of road operated 20,141
Track miles operated 36,302
Locomotives owned and leased 4,143
Freight car owned and leased 87,715

2011 Principal Operating Revenue Sources

Coal, coke, and iron ore 31%
 Intermodal 19%
Agriculture, fertilizer, and consumer products 13%
Chemicals 12%
Metals and construction 11%
Automotive 7%
Paper, clay and forest products 7%

2011 Traffic Highlights

Rail revenue ton miles 192 billion
Rail shipments (including trailers and containers) 7.114 million units

2011 Industrial Developments

New industries on NS lines 73
Expansions of existing industries 27
Total investment by industries $9.5 billion
Jobs created in NS service area 6,800

Employment - as of 12/31/11 30,329

2011 Financial Highlights (in millions except per share amounts and operating ratio)

Financial Results

Railway operating revenues $11,172
Income from railway operations $3,213
Railway operating ratio 71.2%
Net income $1,916
Earnings per share-diluted $ 5.45

Financial Position (in millions, except per share amount)

Total assets $28,538
Total debt $7,540
Stockholders’ equity $9,911
Debt to total capitalization ratio 43.2%
Stockholders’ equity per share $30.00

Other Information

Year-end stock price $72.86
Dividends per share   $1.66
Price/earnings ratio at year end 13.4
Numbers of shareholders at year end 33,381
Shares outstanding at year end 330,400,000