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Fall 2015

BizNS, produced by Corporate Communications, examines NS' opportunities and challenges.

Fall 2015 BizNS





Volume 7, Issue 2 | Fall 2015

Download PDF 25.3 MB



D&H South Line deal: Doing it like Sinatra

Norfolk Southern’s purchase of the Delaware & Hudson Railway Co.’s South Line in September strengthens the railroad’s competitive position in the Northeast and opens the door for long-term business growth. A classic Frank Sinatra song, “My Way,” nicely sums up the benefits of NS ownership. “As Frank would say, we can do it our way. That’s proven successful for us, and it’s best for the company and it’s best for our customers,” said Jim Ogle, assistant superintendent, Harrisburg Division, where the line runs.       Read more


NS team shines on D&H transition

As far as railroad acquisitions go, Norfolk Southern’s purchase of the D&H South Line was considered a “minor transaction” by the U.S. Surface Transportation Board. Bringing the 282-mile line under NS’ ownership and control, however, was a major undertaking for employees, touching nearly every department at the company. Their planning, teamwork, and attention to detail added up to a smooth start.

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Former CP employees like what they see at NS

Former Canadian Pacific employees hired by Norfolk Southern to help operate the D&H South Line territory are bullish about the line’s future under NS ownership.

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Mechanical finds savings, efficiencies with inventory network

Over the past year, three Mechanical Department facilities have become Norfolk Southern’s version of for locomotive and car shops. These centralized warehouse and distribution centers – rather than individual shops – now oversee NS’ inventory of locomotive and car parts. Results so far include reduced shipping costs, quicker delivery of parts, and better visibility of inventory.

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Customers on board for green, cost-efficient intermodal

Norfolk Southern continues to gain intermodal business at the South Carolina Inland Port in Greer by offering cost-efficient and environmentally friendly rail transport to and from the Port of Charleston. Eastman Chemical Company earlier this year recognized NS’ intermodal group for helping the firm develop a sustainable rail option at the inland port that has reduced the company’s shipping costs and truck emissions.

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Got a concern? Report it!

During the past two years, Larry Pennino, manager ethics compliance, and his team of three compliance investigators have fielded more than 500 calls that relate to ethics and compliance issues at NS. Pennino’s message to employees: Don’t be afraid to contact the ethics and compliance group to report a concern or ask for advice if you are unsure about a business decision.

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From the NS archives

Efficient service is a constant of Norfolk Southern’s heritage. In January 1957, the Norfolk and Western Railway published an advertisement about an “ingenious” rail car classification system to show how the railroad was constantly expanding and improving its facilities to ensure better customer service.

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Getting personal about safety

As part of Norfolk Southern’s “i am Coming Home” safety rebranding, the Operations Division is trying new ways to communicate with employees.

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