Description of Business
Norfolk Southern Corporation (NYSE: NSC) is one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,300 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including agriculture, forest and consumer products, chemicals, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of coal, automobiles, and automotive parts.
Board of Directors
Thomas D. Bell Jr
Mitchell E. Daniels Jr.
Marcela E. Donadio
John C. “Jack” Huffard Jr.
Christopher T. Jones
Thomas C. "Colm" Kelleher
Steven F. Leer
Michael D. Lockhart
Amy E. Miles
Claude Mongeau
Jennifer F. Scanlon
James A. Squires
John R. Thompson
Senior Officers
James A. Squires
Chairman, President and Chief Executive Officer
Ann A. Adams
Executive Vice President and Chief Transformation Officer
Vanessa Allen Sutherland
Executive Vice President and Chief Legal Officer
Mark R. George
Executive Vice President Finance and Chief Financial Officer
Cynthia M. "Cindy" Sanborn
Executive Vice President and Chief Operating Officer
Alan H. Shaw
Executive Vice President and Chief Marketing Officer
Facilities Served
| General warehouses/distribution centers | 402 |
| Active coal-loading facilities | 116 |
| Bulk transfer facilities | 116 |
| Power generation plants served | 78 |
| Paper mills | 66 |
| Steel mills and processing facilities | 57 |
| Metals distribution centers | 64 |
| Lumber reload centers | 58 |
| Panel mills | 16 |
| Lumber mills | 33 |
| Intermodal terminals | 53 |
| Paper distribution centers | 34 |
| Auto distribution facilities | 26 |
| Coal and iron ore transload facilities | 35 |
| Auto assembly plants | 27 |
| Triple Crown Service terminals | 2 |
| Vehicle service centers | 4 |
| Just-in-time rail auto parts center | 3 |
| Thoroughbred bulk transfer facilities | 32 |
Norfolk Southern serves every major port on the East Coast between New York City and Jacksonville, Fla., and multiple private terminals; the Gulf ports of Mobile, Ala., New Orleans and St. Bernard; Great Lakes ports; and numerous river ports.
Major Rail Classification Yards
Allentown, Pa.
Atlanta, Ga.
Baltimore, Md.
Bellevue, Ohio
Birmingham, Ala.
Buffalo, N.Y.
Chattanooga, Tenn.
Chicago, Ill.
Cincinnati, Ohio
Cleveland, Ohio
Columbus, Ohio
Conway, Pa.
Decatur, Ill.
Detroit, Mich.
Enola, Pa.
Elkhart, Ind.
Fort Wayne, Ind.
Harrisburg, Pa.
Kansas City. Mo.
Knoxville, Tenn.
Linwood, N.C.
Louisville, Ky.
Macon, Ga.
New Orleans, La.
Norfolk, Va.
Sheffield, Ala.
St. Louis, Mo.
Toledo, Ohio
Locomotive Shops
Juniata, Altoona, Pa.
Bellevue, Ohio
Chattanooga, Tenn.
Conway, Pa.
Enola, Pa.
Elkhart, Ind.
Shaffers Crossing, Roanoke, Va.
Other Major Installations
Atlanta, Ga.
Operations and Service Support Center
Crew Management Center
Northern and Southern Regions’ operations offices
National Customer Service Center
Police Communications Center (800) 453-2530
McDonough, Ga.
Norfolk Southern Training Center
Norfolk, Va.
Lamberts Point coal transload facility
Plant and Equipment
Miles of road operated |
19,335 |
Track miles operated |
35,462 |
Locomotives owned and leased |
3,202 |
Freight cars owned and leased |
43,445 |
2020 Principal Operating Revenue Sources
Intermodal |
27% |
Agriculture, forest, and consumer products |
22% |
Chemicals |
18% |
Metals and construction |
14% |
Coal |
11% |
Automotive |
8% |
2020 Traffic Highlights
Rail revenue ton-miles |
164 billion |
Rail shipments (including trailers and containers) |
6.68 million units |
2020 Industrial Developments
New industries on NS lines |
70 |
Expansions of existing industries |
16 |
Total investment by industries |
$1.8 billion |
Jobs created in NS service area |
2,960 |
2020 AVERAGE NUMBER OF EMPLOYEES 20,200
2020 Financial Highlights (in millions except per share amounts and operating ratio)
Financial Results
Railway operating revenues |
$9,789 |
Income from railway operations¹ |
$3,486 |
Railway operating ratio¹ |
64.4% |
Net income¹ |
$2,375 |
Earnings per share-diluted¹ |
$9.25 |
¹ These financial metrics have been adjusted to exclude certain charges. For an explanation, see the “Non-GAAP Reconciliation for 2020” on page K20 of our Annual Report on Form 10-K.
Financial Position (in millions, except per share amount)
Total assets |
$37,962 |
Total debt |
$12,681 |
Stockholders’ equity |
$14,791 |
Debt to total capitalization ratio |
46.2% |
Stockholders’ equity per share |
$58.67 |
Other Information
Year-end stock price |
$237.61 |
Dividends per share |
$3.76 |
Price/earnings ratio at year end |
25.7 |
Number of shareholders at year end |
21,825 |
Average number of shares outstanding at year end |
255,117 |
